Connections

Guest ↔ BaltIQ ↔ PMS.
Always in sync.

BaltIQ reads and writes to your property management system and your messaging channels, so the guest record stays whole wherever the conversation begins.

PMS SynchronisationBi-directional

Cloudbeds / Mews / Opera

Reservations · Profiles

Idle

Booking.com

Messages · Reservation data

Idle

Email · WhatsApp

Conversation history

Idle

Records reconcile every 40 seconds. No double bookings, no manual re-entry.

Connected without disruption.

  • Read-only observation while we learn your operation
  • Supervised replies, approved by your team
  • Autonomous handling of routine messages, in your tone
  • Any PMS with an API can be added
Chapter IV · Connections

Guest ↔ BaltIQ ↔ PMS.
Always in sync.

These are the systems we support or are actively building towards. New property management systems can be added through their APIs — the guest record stays synchronised in both directions.

CloudbedsPMSPlanned
MewsPMSPlanned
OperaPMSPlanned
ApaleoPMSPlanned
Booking.comMessagingPlanned
EmailMessagingSupported
WhatsAppMessagingPlanned
Website chatMessagingSupported

Working towards certified partner status with the major PMS vendors. If your system exposes an API, we can connect it.

Chapter IX · An Invitation

A conversation,
to begin.

We work closely with a small number of properties while we build. Tell us about yours, and we will reply personally within one working day.