Starting from
€350 per month.
Pricing scales with the size of the property, not with the number of guest messages. Figures are provisional while we work with our first hotels, apartments and groups.
Starting from
€350 per month.
Pricing is provisional while we work with our first properties, and scales with the size of the hotel rather than the number of messages.
Essential
Single hotels and serviced apartments
- Unified inbox across your channels
- AI replies with PMS context
- Guest Memory with staff approval
- Escalation rules for sensitive cases
Professional
Larger hotels with higher message volume
- Everything in Essential
- PMS integration of your choice
- Approved upsell offers
- Reporting on response times and automation
- Onboarding with your team
Groups
Hotel groups and multi-property operators
- Shared guest memory across properties
- Role-based permissions per property
- Group-level tone and policy control
- Dedicated support
How much work could BaltIQ quietly handle?
Adjust a few simple values to estimate how many guest conversations BaltIQ can handle for your hotel, how many staff hours it can save, and what that work is worth each month.
BaltIQ performs work equivalent to a significant part of a front desk employee's workload, allowing hotels to grow without immediately hiring additional staff.
1,350
Messages automated / month
68h
Hours handled by BaltIQ / month
€675
Monthly labour value
≈ 0.4 FTE
Equivalent front desk employee
€1,458
Estimated upsell revenue / month
Estimates assume 75% of guest messages are routine and handled automatically, 160 working hours per full-time month, and conservative internal upsell assumptions. We refine these with you during a demo.
Careful with guest data, by default.
Guest data always belongs to the hotel. We store it in the European Union, encrypt it in transit and at rest, and never use it to train shared models.
Encrypted
In transit and at rest
Guest data
Stored in the EU, owned by the hotel
Permissions
Role-based access per property
Approval
Human sign-off before sensitive actions
- Cancellations, refunds and complaints always reach a human
- Every automated reply is logged and reviewable
- Preferences are only saved after staff approval
- Access can be limited per property, role and channel
Before you begin.
What does €350 per month include?
The unified inbox, AI replies grounded in your reservation data, Guest Memory with staff approval, and escalation rules for sensitive cases. Pricing is provisional while we work with our first properties.
Which property management systems do you support?
We are building towards Cloudbeds, Mews, Opera and Apaleo, alongside Booking.com, email, WhatsApp and website chat. Any system with an API can be connected.
Where is guest data stored?
Within the European Union, encrypted in transit and at rest. Guest data belongs to the hotel and is never used to train shared models.
What does BaltIQ never answer on its own?
Cancellations, refunds, complaints, unusual requests and anything it is not confident about are escalated to your staff with full context.
A conversation,
to begin.
We work closely with a small number of properties while we build. Tell us about yours, and we will reply personally within one working day.
Talk to us
hello@baltiqnovum.com